Terms & Conditions

Last updated: October 2026

These terms apply to your use of teenate.com and any purchase you make from it. The website is run by The Karthik Media, operating as TEENATE ("we", "us", "our"). By using the site or placing an order, you agree to these terms.

Using the website

You must be at least 18 years old to place an order, or have a parent or guardian do it for you. You agree to give accurate information and to use the site only for lawful purposes. We may suspend or refuse service if we suspect misuse, fraud or a breach of these terms.

Products and descriptions

We try to show our products as accurately as we can. Colours may look slightly different on your screen, and small variations in print placement and fabric are normal for printed apparel. Please check the size guide before ordering. We may change or discontinue products at any time.

Pricing and payment

All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. Prices and offers can change without notice, but the price you see at checkout is the price you pay. Payment is processed securely by third-party payment providers through Shopify. We may cancel an order if there is a pricing error, a payment issue or a suspected fraudulent transaction, and any amount paid will be refunded.

Orders

Placing an order is an offer to buy. An order is confirmed only when you receive an order confirmation from us. We may limit quantities or decline an order if stock is unavailable.

Shipping and delivery

We ship across India to the address you provide at checkout. Delivery times shown are estimates and not guarantees, as delays can occur with courier partners, weather or other factors outside our control. Please make sure your address and phone number are correct, because we are not responsible for failed deliveries caused by incorrect details. Risk of loss passes to you when the order is delivered.

Returns, exchanges and refunds

Returns, exchanges and refunds are handled under our Refund Policy, which forms part of these terms.

Intellectual property

All content on this website, including the TEENATE name, logo, designs, graphics, product artwork, text and images, belongs to us or our licensors and is protected by law. You may not copy, reproduce, sell or use it for commercial purposes without our written permission.

Prohibited use

You agree not to attempt to hack or disrupt the website, use bots or automated tools to scrape or place orders, upload harmful code, impersonate others, or use the site in any way that breaks the law.

Limitation of liability

We provide the website and products on an "as is" basis. To the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from your use of the website or products. Our total liability for any claim is limited to the amount you paid for the order concerned. Nothing in these terms limits your rights under applicable consumer protection law.

Privacy

Your personal information is handled as described in our Privacy Policy.

Third-party links

The website may link to third-party sites. We do not control them and are not responsible for their content or practices.

Governing law

These terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts in Madurai, Tamil Nadu.

Changes to these terms

We may update these terms from time to time. The latest version will always be on this page, and continued use of the website means you accept the changes.

Contact us

The Karthik Media (operating as TEENATE)
Email: info@karthikmedia
WhatsApp / phone: +91 98420 41665
First Floor, Lavanya Complex, Plot No 1, Theni Rd, Gnyanam Nagar, Achampattu, Madurai, Tamil Nadu 625019